Store Policy

Customer Care

At Graceleaf Elixirs, we believe every sip should be a great experience—from the moment you visit our site to the moment your order arrives. Our team is here to make your journey with us smooth, transparent, and worry-free.

We’re committed to:

Responsive Support: Whether you have a question about our products, your order, or just need recommendations, our friendly team is ready to help.
Fast, Reliable Shipping: We take pride in getting your order out quickly and securely, so it arrives fresh and ready to enjoy.
Satisfaction Guaranteed: If something’s not right, we’ll work with you to make it right—because your trust matters more than anything.
Clear Communication: From order confirmation to delivery updates, you’ll always know where your order stands.

Your experience matters to us, and your feedback helps us grow. If you ever have a concern, suggestion, or simply want to share your thoughts, we’d love to hear from you.

Privacy & Safety

Your trust is our priority. At Graceleaf Elixirs, we’re committed to protecting your personal information and ensuring your shopping experience is safe and secure.

Data Protection: We use industry-standard encryption and secure payment processing to safeguard your personal and payment information.
Privacy First: We will never sell, trade, or share your information with third parties without your consent—ever.
Secure Transactions: All orders are processed through trusted, PCI-compliant payment providers to protect your sensitive data.
Responsible Age Verification: Because our products are intended for adults 21+, we use age-verification tools to ensure compliance with applicable laws.
Discreet Packaging: All orders are shipped in plain, unbranded packaging to protect your privacy.

For full details, please review our [Privacy Policy] and [Terms of Service]. If you have any questions or concerns, reach out to us at info@graceleaf.com—we’re here to help.